Chargemaster keeps UK charging network 99% operational
Having just installed its 10,000th public and commercial charging point, the UK’s largest supplier of electric vehicle charging infrastructure, Chargemaster, has announced an industry-leading number of operational charging points in the country.
A dedicated team of electricians and engineers are available 24 hours per day, 7 days a week, to fix any faults. Typically, most faults are concluded within 48 hours.
David Martell, the CEO of Chargemaster, told EcoCars4Sale: “We are proud to have the best-maintained charge points not only in London, but across the entire UK electric vehicle charging estate. Our own Chargevision back-end management system is the best in the business and provides us with diagnostics on every single one of our charge points, every minute of the day.”
Over the last 12 months, Chargemaster has established a 98.7% serviceability record for all charge points on a month-by-month basis across its owned and maintained infrastructure.
Today, for example, there are just two charging points which have been installed and maintained by the company in London which are not fully operational. Both of these are expected to be back online within the next few days.
David Martell told us: “We take maintenance and serviceability very seriously. As the UK’s largest provider of EV charging infrastructure, we have a responsibility to ensure that electric car drivers can rely on our network to enable them to complete their journeys.”